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Editorial Staff
CoNet Section: 

Recently, airbnb angered both "hosts" and "guests" by its decision to prevent the making or rejection of bookings on e.g. religious grounds. Then it started to upset "hosts" by delisting properties based on apparently arbitrary criteria. Next, it decided that, in some cities, it would not accept bookings for a property for more than 90 days each year. And within the past few days, a woman has been fined in California because airbnb has entered into an agreement with a California state department. All of this is in addition to long and complex agreements between "hosts" and "guests." The big question is ... how much control is so much control that it turns airbnb from broker to manager?