I should, I suppose, feel a little sorry for the senior management of Pantai Holdings Berhad: they own some fine hospitals that provide excellent care. Unfortunately, someone there has chosen some seriously dodgy characters to undertake their telephone canvassing.
<b>Nigel Morris-Cotterill</b> documents an afternoon stolen by unprofessional and, arguably, criminal canvassers - and the harm it can cause a company that has worked hard to build its reputation.